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CORONAVIRUS (COVID-19) INFORMATION

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COVID-19 UPDATE 07/09/2021

Stores in level 4 & level 2

HOMEWARES DELIVERY
Homewares orders will be fulfilled once Auckland moves to Alert Level 3. You will be notified via email when your order has been dispatched with tracking details.  Some orders may take longer than to dispatch, and your patience is appreciated

FURNITURE DELIVERY
Selected furniture orders will be delivered in both Alert Level 3 and Alert level 4 

Please note these deliveries will be fully contactless, and our delivery teams will only deliver to the point of entry to your home. The health and safety of our team is paramount, and they will not be able to enter your home. Given this, neither will the delivery team be able to unpack your product and remove the packaging.

We will be calling all customers to book in these deliveries, when the products are ready. Our distribution centre is located in Auckland, where we have reduced teams working with safety measures in place. This may mean your order may take longer than expected. Your patience is appreciated.

CLICK + COLLECT
Homewares products can be ordered for Click + Collect. Orders for Auckland store ca not be collected until Auckland moves to Alert level 3 and you are called to book in a Collection time slot.

Our DC pick-up service is temporarily unavailable from our Auckland DC.

IN-STORE
Our Auckland stores remain closed at both Alert Level 3 and Level 4. We will open again at level 2 with safety measures in place.

All other Store are open as normal under Alert level 2 however with safety measures in place. Please wear a mask and ensure you check in. Find your nearest store here.

As always, we can be contacted via our website or email at Help@freedomfurniture.co.nz

Thank you for supporting our New Zealand business. We can’t wait to see you again soon!

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