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Freedom Gift Card & eGift Card Terms & Conditions

As At October 2023

Terms & Conditions

1.    Gift Card and eGift Card is redeemable for purchases at Freedom stores and online at in New Zealand only.

2.    Gift Cards with a PIN can be redeemed online to a maximum value of $1,000.

3.    Gift Cards and eGift Cards are not redeemable for cash.

4.    No change will be given and any balance that remains on the card can only be used in whole or part against future purchases at Freedom stores.

5.    It is up to the cardholder to use the full value of the card before the expiry date.

6.    Any unsured balance will not be refunded or credited when the card expires.

7.    Where the cost of the purchases exceeds the available card balance, the cardholder will be required to make up the difference between the purchase price and the Gift Card balance.

8.    Gift Card is only valid after activation (which may take up to twenty four (24) hours), and will expire twelve (12) months from the issue date, or, where an expire date is written on the card by a Freedom staff member at the time of card issue, will expire on the expiry date (which can be no less than twelve (12) months from the issuance date). If neither the issue nor expiry date (as applicable) is specified, the expiry date will be twelve (12) months after the date of card activation.

9.    Gift Card and eGift Cards cannot be replaced if lost, stolen or damaged.